Thursday, June 26, 2008

How to Use Your Projector

Successful Q & A



  • Getting the Session Started
    Walk toward the audience. The question and answer period of a presentation can often be the most informal. Show that you are open to truly answering questions by walking toward the audience.
    Raise your hand. When you ask "who has a question" — raise your own hand. This creates a mirror response in the audience.
    Expect a response. Show your audience that you expect them to ask questions. If possible, choose an individual or a group to question. For example, move to the appropriate side of the room and say "I know that someone in Engineering wants to discuss . . ."
    Steer clear of "yes" and "no" questions. Begin your appeal to the audience with "why" or "how". Try something like "How did the sales forecast look to you?" This type of question begs for an explanation while a simple "Did the sales forecast make sense to you?" begs for a simple yes or no.
    Wait for a reply. Give your audience enough time to respond. A good pause will not hurt anything.


  • Answering Questions . . .
    Look directly at the person posing the question. This demonstrates respect and forces you to focus on the question.
    Don't glance at notes or fumble for facts. Acknowledge that you are listening to the question.
    Take your time. Take a breath, pause.
    Compliment the question, if possible. A simple "good question" is often enough.
    Repeat the question. Rephrase the question and at the same time — consider your response.
    Answer the whole group. While one person asks the question, the whole group waits for the response.

courtesy of Epson

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